If you let things build up and you don’t express your feelings and needs, you will eventually feel resentment. Your reactions and body language may confuse people as they are not mind readers and may not understand your point of view. If you feel yourself getting angry, then say something for everyone’s sake.
If you practise being assertive you are less likely to be exploited, professionally and personally. You are more likely to be successful in your career and you will be seen as a more competent and confident person.
It is important to understand the difference between assertion and aggression. Assertion becomes aggression when it involves destructive behaviour and when you start to undermine others, inciting colleagues against the people you are in conflict with, trying to damage their reputations in order to reduce their status or to get revenge. Insulting people is also aggressive behaviour and should be avoided at all costs.
If you want to shine in your role, take a look at the training courses we offer at Bingo Traders. Designed specifically for EAs, PAs, HR, Admins, Office Managers,… , these learning opportunities provide the skills and knowledge you’ll need to excel.
Sue France / Photo on Unsplash