Category: assistant

Why not learning to say ‘no’ to requests when you need to

You need to set boundaries and let other people know what these are. Some people are selfish or thoughtless and disregard your boundaries.

feeling expression comes with better daily results

If you let things build up and you don’t express your feelings and needs, you will eventually feel resentment. Your reactions and body language may confuse people as they are not mind readers and may not understand your point of view. If you feel yourself getting angry, then say something for everyone’s sake.

Is Assertiveness a strategy for gaining mutual respect?

Assertiveness is a strategy for gaining mutual respect that helps resolve conflicts. It is the key to good, clear, professional communication. It is about being neither passive and walked all over nor aggressive and confrontational – it’s about getting your point across in a confident manner. When you use assertiveness you can negotiate changes by stating directly what you think, feel and want.

A problem-solving technique at work dealing with difficult people

Nearly all of us, at some time in our working lives, have to deal with difficult situations and difficult people. We therefore need to learn how to manage conflict to make sure that we continue enjoying going to work and building effective and efficient working relationships. Conflict can at best cause unproductive work days, and often leads to stress-related problems that result in sickness and absence from work.

Dealing with difficult people and managing daily conflict

When people are asked why they left their last job, the answer often involves a difficult boss. Some are really bad and no one finds it easy to work with them, whilst others simply have some very annoying habits. Sometimes an employee and a boss have a personality clash. If you do consider you have a difficult boss you should try to find out whether the problem lies with you, your boss, or a combination of the two.

How personal development plan (PDP) can distinguish you from your peers

You should be clear about your own personal development plan, knowing what activities you intend to undertake and how you are going to make these happen and when. You should look out for opportunities to put them into practice and work with your boss to make them happen. When opportunities arise – grab them with both hands.

Tips on how to receive constructive criticism

If people have given you constructive criticism, it should be backed up with examples/proof and not just reflect subjective feelings. If they have not given any examples then ask for them. If they have not got any and you disagree with the feedback, then say so.

Why welcoming constructive criticism and feedback can be good?

You should always ask for feedback and welcome constructive criticism, because we all see ourselves in a certain way and as doing certain things but other people perceive us differently. It is useful to have feedback from others, to take their comments on board, think seriously about them and do something about them.

How does Continual learning help you?

Each and every one of us needs to continually learn and develop if we want to be at the top of our game, lead fulfilling exciting lives, have the knowledge to teach our children, be successful and reach our goals. If we don’t learn something new then: ‘If you always do what you’ve always done, you’ll always get what you always got’ (WL Batemen). There is also a saying: ‘you learn something new every day’.

Steps to help you achieve your goals

Develop an attitude of unshakable confidence in yourself and your ability to reach your goals. Everything in this chapter is about building your ‘self-awareness’, ‘self-confidence’ and ‘self-belief’. You should now be absolutely convinced that nothing can stop you from achieving what you set out to achieve.