Asking questions is an art. Ask the wrong questions, and you can easily offend someone. But the reverse is also true; asking the right questions can build trust by opening lines of safe communication.
There is an effective interview tactic that also works very well in networking situations: To get someone excited about you, get them talking about themselves and their accomplishments first.
One of the most unappreciated networking skills that you can easily master is the ability to listen. To get people excited about you and your business, it seems counter-intuitive, but you need to do more listening and less talking.
Among all of the networking skills you can develop, the two most important, by far, are listening and asking questions. These two skills will impress new contacts and potential clients even more than your best business statistics.
Never attend a social or business event with the idea that it is all about you because it’s not. Networking is about relationship building, not making sales pitches where you force others to listen to you drone on about yourself.
employee satisfaction can rely a lot on their having a voice and being listened to, whether it be in regards to an idea they have had or about a complaint they need to make. Well established lines of communication should afford everyone, no matter their level, the ability to freely communicate with their peers, colleagues and superiors.
Building effective teams is really all about how those team members communicate and collaborate together. By implementing effective strategies, such as those listed below, to boost communication you will go a long way toward building effective teams. This, in turn, will improve morale and employee satisfaction.
A number of common obstacles get in the way of effective communication during conflict. You may be unknowingly guilty of these moves that inadvertently sabotage your best efforts at resolving the crisis. Advising is a common mistake beginning with “What you should do is…”.
Even when someone feels like they are communicating well, if the person to whom they’re speaking has a different communication pattern then there may be misunderstanding
We need emotional intelligence (EQ) most where we’re least likely to find it: at work. The workplace remains the last bastion of IQ worship because many people still believe that getting personal interferes with productivity.
Track your stressors. Keep a journal for a week or two to identify which situations create the most stress and how you respond to them. Record your thoughts, feelings and information about the environment, including the people and circumstances involved, the physical setting and how you reacted. Did you raise your voice? Get a snack from the vending machine? Go for a walk? Taking notes can help you find patterns among your stressors and your reactions to them.
Work-related stress doesn’t just disappear when you head home for the day. When stress persists, it can take a toll on your health and well-being.
Everyone who has ever held a job has, at some point, felt the pressure of work-related stress. Any job can have stressful elements, even if you love what you do. In the short-term, you may experience pressure to meet a deadline or to fulfill a challenging obligation. But when work stress becomes chronic, it can be overwhelming and harmful to both physical and emotional health.
On my desk is a decorative box that’s full to the top with business cards. I’ve collected them at casual encounters, ASJA conferences, and speaking engagements over the past several months. I have a business card scanner, mobile business card application, and a human assistant, any of which could help me get those names into my contacts list. I haven’t bothered because, deep down, I know most or all will come to nothing.
In short, there’s a difference between knowing someone and knowing someone — and most networking advice falls flat because it fails to make this distinction.
People do business with people they know, like and trust. Companies don’t make decisions, people do. Your professional network can open doors for you that otherwise could not be opened. For better or for worse, it’s not just what you know or are capable of doing, it’s who you know, that’s important for career advancement and business development. You can also learn a tremendous amount from people in your network who have experience and expertise.