When you are listening to someone it is appropriate to listen for at least 80 per cent of the time and speak for 20 per cent. You will speak to clarify your understanding, to show you are listening by paraphrasing, and when the other person asks you for an answer.
E-mails are easy to send but so difficult to retrieve (if at all), and when writing them you should carefully consider the tone and message conveyed. They must be professional, with correct grammar and spelling.
You can use your posture to communicate that you are interested, open, honest and confident. By facing someone, you appear attentive and look as if you are listening to them – particularly when you lean forwards slightly.
how to make connections with skill at professional meetings and networking events this year: Shake smoothly. Get off to a great start. Win the name game. Make yourself memorable. Keep it light. Be upbeat. Put down your smartphone. Exit gracefully. Follow up.