Tag: #leader

Tone of voice. Is it that important?!

It is really important to speak with the right tone of voice and show the right attitude so that people want to be around you and enjoy your company. If your tone suggests a condescending attitude, boredom, or anger, you will lose respect and people will no longer want to spend time speaking with you or listening to what you have to say.

Image, perception and first impressions

Relationship management starts as soon as you meet someone. People make their minds up about each other in the first few seconds of meeting, so it is extremely important to make the right impression. Those first impressions last and can decide whether you get what you want from your meeting and perhaps even make the difference between getting a job or not!

What the boss–assistant relationship means to you

It is important to get the boss–assistant relationship right because, emotionally, we are most affected by intimate relationships and power relationships. And the power relationship in your life is with your boss; assistants probably spend more time with their bosses than the bosses do with their spouses. A bad relationship with a boss could cause anxiety, unhappiness, stress-related problems and even a risk of depression/illness. It is the number one reason that people leave their jobs. It can also cause physical symptoms such as high blood pressure.

What to know/do during the meeting/event

Arrive early and set up the room (for a big event this could have been done the day before).

Exercises to reduce tension during presentations

Tension can easily build up in the neck and shoulders. A technique to help you is to exercise before you make a presentation.

What to talk about while networking

Get people to talk about themselves by asking them questions. People love to talk about themselves and they will feel they have built a good relationship with you even if they haven’t found out that much about you yet.

How to Remember people’s names

When people introduce themselves to you and you don’t quite catch their name, then ask them to repeat it. If it is an unusual sounding name you might ask them to spell it for you […]

Manage stress and your state of mind

You can manage your state of mind before you enter a room to make a great first impression, thereby creating self-confidence and being prepared for any meeting where you feel you need to influence and […]


Your employees work a lot, spending most of their waking hours in the office. This might help them meet your productivity goals; however, their health can take a hit as a result. And they’re not […]


If it does, don’t panic. Most new hires are anxious about that first week on the job and it’s a completely normal reaction to have. However, the good news is that there are some steps you can take to not only make it through, but knock it out of the park. Here’s how: