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Be proactive, anticipate needs, be prepared and exceed expectations

To be a successful assistant you have to be willing, able, flexible and proactive. Think ahead and plan, carry out tasks before they are required, anticipate problems and try to solve them. Use quieter periods to pre-empt requests. Be organised and prepared in advance (including updating and organizing paperwork and files). A successful assistant deals with as much as possible to prevent it landing on the boss’s desk, and endeavors to always exceed expectations.